Privacy Policy

01. Information We Collect

We collect information you provide directly — such as your name, email, phone number, and any details you share when booking, completing intake forms, or contacting us.

We also collect limited technical information automatically, including device, browser, and usage data, to help the site function and improve.

02. How We Use Your Information

We use your information to schedule and manage appointments, process payments, respond to enquiries, send service updates, and — where you've opted in — share news and offers.

We do not sell your personal information.

03. Bookings & Payments

Appointments and payments are handled through our third-party booking provider (Jane). Their handling of your information is governed by their own privacy terms, which we encourage you to review.

04, Cookies & Analytics

Our site uses cookies and similar technologies to remember preferences and understand how the site is used. You can adjust cookie settings in your browser at any time.

05. Sharing & Disclosure

We share information only with service providers who help us operate (such as booking, payment, and email platforms), and where required by law. These providers are bound to protect your information.

06. Data Retention

We retain personal information for as long as needed to provide our services and meet legal, accounting, or reporting obligations, after which it is securely deleted or anonymized.

07. Your Rights

You may request access to, correction of, or deletion of your personal information, and may withdraw marketing consent at any time. Contact us using the details below to make a request.

08. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under the age of majority in their province of residence.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be posted here with a revised “last updated” date.

11. Contact Us

Questions about this policy can be directed to fullyfacedup@gmail.com or (647) 889-1414, or by mail to 130 Spadina Ave, Suite 702, Toronto, ON M5V 2L4.