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PRIVACY POLICY

At Fully Faced Up, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us in other ways. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

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We may collect the following types of information:

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  • Personal Information: When you schedule an appointment, contact us, or make an inquiry, we may collect personal details such as your name, email address, phone number, mailing address, medical history, and payment information.

  • Non-personal Information: We may also collect information about your browsing behavior on our website, such as IP addresses, browser type, operating system, and browsing activity through cookies and other tracking technologies.

  • Sensitive Information: As a laser clinic, we may collect sensitive information related to your health, including medical conditions and history, in order to provide you with appropriate treatment

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2. How We Use Your Information

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  • We use the information we collect for the following purposes:

  • To provide, personalize, and improve our services, including laser treatments and consultations.

  • To communicate with you regarding appointments, treatment recommendations, and inquiries.

  • To process payments and manage billing.

  • To send you promotional materials or information about new services, which you can opt out of at any time.

  • To comply with legal obligations, including health care regulations.

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3. How We Protect Your Information

 

We implement appropriate security measures to protect your personal and sensitive information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

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4. Sharing Your Information

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  • We do not share, sell, or rent your personal information to third parties, except in the following situations:

  • With Service Providers: We may share your information with trusted third-party service providers who assist in operating our business (e.g., payment processors, email marketing services).

  • For Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., a subpoena or court order).

  • In Case of Business Transfers: If we merge with or are acquired by another business, your information may be transferred as part of the transaction.

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5. Cookies and Tracking Technologies

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Our website uses cookies and other tracking technologies to enhance your experience, track website usage, and improve our services. Cookies are small files stored on your device that allow us to remember your preferences and activities. You can manage or disable cookies through your browser settings, but doing so may impact the functionality of the website.

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6. Your Rights and Choices

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  • Access and Update: You have the right to access and update your personal information at any time. Please contact us if you need to make changes to your details.

  • Opt-out of Marketing: If you no longer wish to receive promotional emails or communications from us, you can opt out by following the unsubscribe link in any email or contacting us directly.

  • Data Retention: We will retain your personal and medical information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

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7. Children’s Privacy

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Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.

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8. Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

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